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FREQUENTLY ASKED QUESTIONS

How long does it take to receive my order?

In Spain (Peninsula) it usually takes 2-4 working days, the islands may range from 4-15 business days. Outside Spanish territory will vary according to the destination and shipping volume between 3-10 business days.

What happens if during transport one or more bottles are broken?

If during transport any bottle gets broken, Celler del Cava takes over the transport back and subsequent replacement.

IMPORTANT:Do not accept any package if you notice an abnormality in the box and proceed to its immediate return to the same carrier making it known in the delivery note. Otherwise, it will be considered a return by your side.

Can I do orders as gifts?

Indeed. In the COMMENTS paragraph you will find while confirming your order, state that it is a gift and the recipient's address. He will receive the selected product at the indicated address with a delivery note without commercial value assessing the possibility of handing gift wrapped, if desired.

I am looking for a specific product and cannot find it on your page.

If you are looking for a particular wine or spirit that is not listed in our catalog, please contact our sales department: 93 789 29 88, or comercial@cellerdelcava.com, and we will tell you if obtainable.

Do you have wholesale prices for professionals?

If you are a dealer or restaurant you can have also a special rate of "high volume", and if you like more information please contact our sales department 93 789 29 88 or comercial@cellerdelcava.com.

I want an official invoice.

If you want to do official invoice, make it stated in the COMMENTS paragraph you will find finalizing your order, along with your tax information: Company name, ID number, address, ZIP code, city, phone, e-mail and contact name.

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Compre en línea con total seguridad y confianza en nuestro sitio Web. Las principales tarjetas de crédito son aceptadas.

IRRESPONSABLE CONSUMPTION OF ALCOHOL IS A HEALTH HAZARD . DRINK IN MODERATION
- THE SALE OF ALCOHOL TO MINORS UNDER 18 YEARS OF AGE IS ILLEGAL
 
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