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CANCELLATION AND REFUND POLICY

Orders can be cancelled at no charge until the time of delivery is made effective. If we receive notice of cancellation once the package is already sent, it will be considered a return. Returns may be made up to 7 calendar days from receipt of the product according to the following instructions.

You may not exercise the right of return if there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is mandatory to return properly protected products in their original packaging, in perfect condition for resale.

We may not accept any package which lacks of some of the elements of the sender identification (name, address, order number). The return of the requested products  will made effective the reimbursement of all sums paid by the user.

Shipping costs will be paid by the customer, as well as the return ones.

Excluded from this case are those returns resulting from our error, or broken during shipment (see FAQs), in which case Celler del Cava will bear the cost of returning and shipping back.

To make a return please contact us by phone or Customer Service:

93 789 29 88 or email info@cellerdelcava.com.

We will not accept any exchange or refund if previously have not received any notification.

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Compre en línea con total seguridad y confianza en nuestro sitio Web. Las principales tarjetas de crédito son aceptadas.

IRRESPONSABLE CONSUMPTION OF ALCOHOL IS A HEALTH HAZARD . DRINK IN MODERATION
- THE SALE OF ALCOHOL TO MINORS UNDER 18 YEARS OF AGE IS ILLEGAL
 
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